Medicine Hat Media

Posts Tagged ‘Safeway’

I have been to pretty much every grocery store in town and they all have their ups and their downs, but Safeway seems to be the slowest in terms of “get in and get out.” The marketing strategy that Safeway seems to convey is to have a clean store with good service. They absolutely have the clean store down and their shelves and bins are always stocked, but their service is very mediocre.

I like going to Safeway because I find their fruit and vegetables to usually be clean, nicely stocked and devoid of bruises, and the Safeway club card seems to minimize an enormous bill. The associates who work in the deli and pharmacy always seem very attentive and quick in servicing customers, but then you get to the nightmare of checking out.

In my experience, checking out at Safeway is a slow grueling task that makes shopping there not worth it at all. Unless you go shopping way later in the evening, the lines, whether express or not, always seem to take at least 15-20 minutes, then another 5-8 minutes to check out your groceries. There never seems to be enough cashiers on hand. For instance, the last time I was at Safeway, there were 20 people waiting in line for 4 tills, 2 of which were express lanes. It took me about 15 minutes to stand in line, wait, and check out my 5 items.

If I can help it, I will probably not go back to Safeway unless it is either very early in the morning or later in the evening to help minimize the amount of people in the checkout lanes.



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