How-To: Use a Walmart Self Checkout
As everyone knows, the Walmart in Medicine Hat has a self-serve checkout. What everyone does not know is that the self checkouts are meant to provide an expedient way for customers who have only a few items to get in and get out without having to wait in lengthy lineups. Unfortunately Walmart does not post an item limit for using the self checkouts. Customers who go to Walmart for a few items often have to wait for an unnecessary amount of time while some customers with 40+ items in their cart try to fumble around with the item lookup or not knowing how to scan their items.
I have been caught in the self checkout line many times waiting behind people who are scouring their cereal boxes for where an elusive UPC code might be, or more commonly, not knowing how the item database works when they have to look up vegetables or fruit that do not have a UPC. Some customers seem to think that the key to the self checkout is to get the UPC as close to the barcode scanner as possible, but as anyone who has worked in retail knows, this is not the case. Other customers seem to think that the key to the self checkout is speed, but as they soon find out, scanning a bunch of items at once and trying to cram them into the bag quickly just does not work.
Walmart offers 3 types of checkout lanes for customers:
- The first is a small to medium item limit that has a maximum of 6 checkout lanes. Go here if you are not buying a full cart of items.
- The second is a medium to full shopping cart item limit. This is where anyone who is buying a large amount of food or items should go.
- And the last one is a self checkout that should only be used by people who are getting 1-10 items, ideally ones that do not need to be weighed or looked up on the item database, and most importantly, not used by people who do not understand the concept of expediency or being mindful to other people who may only be getting a few items.
I am not saying that my time is at all more valuable than anyone else’s. It just pains me to see someone not know how to locate a UPC on a box or understand alphabetical item listings in a database.
In short, if you cannot efficiently use the self checkout, then don’t.